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How to Fix iTunes Not Recognizing iPad

Some Windows 7 and Window 10 users are now asking the same question: My iTunes 12 can't recognize iPad mini 3. What can I do? I've tried many times replugging the USB cable, restarting iTunes and rebooting the computer…anything which I think might stop this from happening have been tried. But that doesn't change anything. Anyone can help?

iTunes Doesn't Detect iPad

To cut to the chase, I will show you the step-by-step guide on how to fix iTunes not recognizing /iPad mini 3/Air 2/mini 2/Air. Please read this tutorial and you will find it easy to be solved.

Step 1. Enter "Computer Management" Interface
First of all, right click the "Computer" shortcut on the desktop or right click the "Computer" in the Explorer like the below windows shows.
Enter Computer Management

In the drop down list, click "Manage". And you will enter the Computer Management interface.
Manage Computer

Step 2. Find Your Device Name
After entering Computer Management, you will be shown "Device Manager" under the "System Tools". After checking "Device Manager", you will see "Portable Devices" in the middle column, click it and your device name will be listed.

Find Device Name of iPad

Step 3. Update Driver Software
After your iPad model name displayed in the interface, right click it and you will see the drop-down list next to it. Click "Update Driver Software…".

Update Driver Software

Then, you will be shown a pop-up asking you "How do you want to search for driver software?" Just choose "Browse my computer for driver software".

Browse my computer for driver software

Step 4. Browse for Driver Software on Your Computer
Then just copy and paste the below path to the blank we emphasized in the below screen:
C:\Program Files\Common Files\Apple\Mobile Device Support
Then, click "Next" to move on.

Copy and Paste Path

Everything done now! You can open your iTunes 12 on your computer to see if your iDevice is detected by the iTunes now. As you can see in the windows, the iPad mini is now detected and the detail infos are shown as below.

Check iPad Recognition on iTunes

If your iTunes doesn’t recognize iPad, maybe you can use iPhone Transfer or iCloud to replace iTunes to manage data on iPad. These are also good choices to back up iPad. What's more, when you have any other issue, please don't hesitate to let us know or leave comments below to share your opinion with other iPad users who use iPad Air 2/mini 3, and more.

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