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   Home  >  iPad Basic Tutorials > Do for Sending or Receiving Messages on iPad

What If You Cannot Send or Receive Messages on iPad

With the advancement of Apple products, the communication settings have been improved a lot. iMessage was released with iOS 5 in WWDC 2011 and it was improved with iOS 7 in 2013, which allows iOS users to send and receive free messages with network. Not only with Wi-Fi, but also with cellular data, would you share text messages, photos, videos, etc. with a friend or a group of iOS users. However, when you're exposed to the condition with unstable network, your messages may not be sent or received on iPad Mini/iPad Air. At this moment, what should we do?

Resend the Messages

When the red character shows you "Not Delivered", firstly try to send the messages again with tapping the exclamation mark. If it doesn't work, follow the steps below.

Messages Not Delivered

Check iMessage Settings

Tap "Settings" > "Messages" to confirm your "iMessage" to be turned on. As you see as the following screen, it means that iMessage can work or the mistake is not in this setting.

iMessages is on

Check the Info of Receivers

1. Turn to "Contacts" to check whether the phone number and email address are wrong.
2. Then, move to "Settings" > "Messages" > "Blocked" to make sure that person isn't included in the blocked list.

Check the Info of Receivers

Restart iMessage

Go to "Settings" > "Messages" for turning off the ON/OFF toggle next to "iMessage". After a while, turn it on.

iMessages is off

iMessages is on

Log out and in iMessage

1.Open "Settings" > "Messages" > "Send & Receive" to log out your account with tapping your Apple ID and choose "Sign out".

Log out iMessages

2.As the operation above, tap "Settings" > "FaceTime" to log out your account.

Log out FaceTime

3.Launch "Message" and "FaceTime" on the home screen and sign them in on your iPad or other iDevices.

Check Network Settings

Check whether your iPad is connected to Wi-Fi or cellular data. If the network fails to work, move to "Settings" > "General" > "Reset" > "Reset Network Settings" to set up new network for your iPad.

Reset Network Settings

Notes: The popup requires you to input your iPad passcode to reset network settings.

Those solutions are contributed to getting your iMessage back to the normal condition. However, in the process of handling this issue, you'd better connect your iPad to Wi-Fi or cellular data to make iMessage operate properly. After restoring to send or to receive iMessages successfully on iPad, but you deleted it by accident. At this moment, you can recover iMessage from iPhone/iPad via iPhone Data Recovery.


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